We have improved the Conversations functionality to make your day-to-day tagging and collaboration even better! We have added the ability to tag multiple users by either tagging @All users or tagging all users that belong to a specific @UserGroup!
Watch this short video to see how it works.
If you missed our previous quarterly product webinar, watch the recording from 30:32 where Shirleen Langenhoven from the University of the Western Cape shares how Conversations has improved resolution times from days to real-time for compliance related Actions.
We do our very best to make PPO better every day, so we’d love to hear your feedback on these latest enhancements.
Don’t forget to let us know if you have any other product enhancement ideas! Drop us an email or log an idea on our community portal please. More importantly, keep up to date with all our new product information by subscribing to our blog.