We’re Hiring! PPO is looking for a customer-focused, detail-oriented technical support consultant to provide first and second tier user support to clients and partners. This position is by no means a boring helpdesk role, but instead is a highly consultative support role that requires you to apply your business analysis skills.
Traditionally when a team member leaves a project before it is completed it’s a pain! Over and above a change to the project team dynamics and relationships, just trying to get a handle on what the team member is involved with, the background and history of each item, the next steps and accessing any documentation is often a time-consuming activity.