Author: Lindi Gerber

Lindi, as the Support Manager at PPO, is the heartbeat of the PPO support desk and the sensei to her support ninjas. Lindi loves spending time with her family, catching up on series, shopping , and she is a true wine aficionado.

Technical Support Consultant (Remote Forever)

We’re Hiring! PPO is looking for a customer-focused, detail-oriented technical support consultant to provide first and second tier user support to clients and partners. This position is by no means a boring helpdesk role, but instead is a highly consultative support role that requires you to apply your business analysis skills.

Project Team Member Leaving? Traditionally a Pain!

Traditionally when a team member leaves a project before it is completed it’s a pain! Over and above a change to the project team dynamics and relationships, just trying to get a handle on what the team member is involved with, the background and history of each item, the next steps and accessing any documentation is often a time-consuming activity.