Category: For the PMO

3 Things Great Project Management Offices Do Differently For Awesome Customer Experiences

project management offices customer experience
When considering the mandate of traditional project management offices (PMOs), the territory of customer service and thus a great customer experience (CX) is usually left uncharted. The week leading up to the latest instalment of the PMO Forum (a special interest group for PMO Leaders and Executives, endorsed by Project Management South Africa and sponsored … Continue reading "3 Things Great Project Management Offices Do Differently For Awesome Customer Experiences"

The things I’ve learnt on-boarding project managers for our PMO

onboarding PPM methodology
Our company, Project Portfolio Office (PPO), develops and provides a software as a service (SaaS) project portfolio management (PPM) application to any organisation running and managing projects. In the last 18 months, we’ve moved from being a small organisation with highly skilled and versatile individuals (who did everything, and did it well from one office) … Continue reading "The things I’ve learnt on-boarding project managers for our PMO"

Becoming a project-oriented company

With competition across all sectors steadily increasing as well as the challenge of having to respond to constantly changing demands from customers, organisations now need to deliver projects faster and with a greater success rate than ever before. So says Andre Nortier, managing director of TenStep Southern Africa, specialist in consulting and training in business … Continue reading "Becoming a project-oriented company"