Based on user feedback and observing how users use the Task Import functionality we have found that most users do not modify the imported tasks before doing the actual import. We have therefore added a direct Import feature which skips the Preview screen and just directly imports all tasks on the project plan in just …
Continue reading "New! Faster task imports."
On Monday, 11 September, a change to our Single Sign-On (SSO) functionality containing a bug was deployed to production which prevented unauthenticated SSO users from signing in. Herewith the details of incident, the root cause and our mitigating actions. At 13:58 PM (UTC+2), a deployment was done to our application servers containing new SSO features. … Continue reading “2017-09-11: PPO service outage”
We are pleased to announce the availability of our brand new User Management API which is supplemental to our existing Integration API. The User Management API, as the name suggests, allows you to manage all aspects around users including the ability to create users, modify users, extract user details and even resetting passwords. Detailed documentation …
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It seems like when it comes to the number of data fields that are available on PPO, our clients are always demanding more. Over the years we have steadily increased this limit but it seems like it’s just never enough, especially in certain edge cases. Well, we have some good news! We are pleased to …
Continue reading "More, more, more….ok"
PPO has introduced a new "weighting" attribute on custom list items. By default the value is zero, but you can set this to any numerical value with up to five decimals of precision. You may however be asking yourself "But what can I use it for?" The answer is that it can be used in …
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On Friday, 7 October, a bug was introduced into our production environment that resulted in some users not being able to authenticate and necessitated us to take the service off-line to perform a rollback. Below is a detailed explanation of the events surrounding the incident, our investigation into the root cause, as well as the … Continue reading “2016-10-07: PPO Service Outage”
On Tuesday, 17 May 2016, we suffered a partial outage which resulted in some users not being able to access PPO or experiencing severely degraded response. The outage started at 12:04 PM (UTC+0) and was fully resolved at 12:18 PM (UTC+0). Below is a detailed explanation of the events surrounding the incident, our investigation into … Continue reading “2016-05-17: Partial PPO service outage”
I believe it would be safe to say that, without exception, all of us have experienced that moment when we lose data. That sickening, gut wrenching, dreadful feeling....whether it is as a result of an application crash, the operating system going haywire, a disk suddenly developing amnesia or a laptop literally going up in smoke. …
Continue reading "Smoke and mirrors"
Previously at Project Portfolio Office (PPO), we followed a "tick-tock" approach for new releases. That is, we would have a customer facing release (the "tick") followed by a technical release (the "tock"). The customer facing releases were typically enhancement requests from our customers or internally generated enhancements that our users would "see", while the technical …
Continue reading "PPO practices continuous deployment"
