Tagging Made Easy in Conversations

Three illustrated women chat using speech bubbles. A bar chart with purple and gray bars is shown in the center, indicating they are discussing data. Two women have medium to dark skin; one has light skin and long brown hair.

We’ve made a small tweak to Conversations in PPO — and it’s one that improves collaboration.

As you know, Conversations let you chat informally on any item — risks, issues, projects, documents, even approvals — keeping discussions exactly where the work happens. Your Feed then notifies you if you’ve been tagged, if someone replies, or if a conversation is added to something you’re responsible for.

What’s new?
You’ll now see a simple prompt in the comment box: “Type @name to tag.”

No guesswork. No wondering how to bring someone in. Just a clear nudge that makes tagging easy.

And while it’s a small addition, the impact is real:

  • The right people get involved sooner
  • Fewer missed notifications
  • Faster responses
  • Less reliance on email
  • Stronger visibility and accountability

Watch the short video to see it in action:

We do our very best to make PPO better every day, so we’d love to hear your feedback on these latest enhancements.

Don’t forget to let us know if you have any other product enhancement ideas! Drop us an email or log an idea on our community portal please. More importantly, keep up to date with all our new product information by subscribing to our blog.

Author: Tarryn-Leigh Frans

Tarryn-Leigh is the Marketing Manager at PPO. She is enthusiastic about business improvement and is keen to share information and influence change. In her free time, she loves traveling, reading, and spending time with her husband and dogs.